Terms of Sales


Article 1 : Identification

Yassshandmade is a registered trademark belonging to the YASSARSEL company.

Head office: 143, Avenue Hedi Chaker. La Marsa. 2070. Tunisia


The Customer of the Site must be a consumer, a natural person and legally capable.

Use of the yassshandmade.com site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time. Users of the yassshandmade.com site are therefore invited to consult them on a regular basis. We reserve the right to restrict access to parts or all of this Website.

Article 2 : Rules of confidentiality

YASSARSEL is committed to protecting the privacy of visitors to the yassshandmade.com site and customers.

No customer information will be disclosed to a third party, except for the purpose of providing a service (the delivery of an order, etc.)

Article 3 : Security

When processing Personal Data, yassshandmade.com takes all necessary measures to protect it against any loss or misuse.

YASSARSEL cannot be held liable for any damage caused by a virus or any other code of a destructive nature, which may infect the computer equipment or other materials of the customer, and which may be due to the use of this Website or the downloading of any element accessible on this Website.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

Article 4 : Intellectual property, software and content

It is strictly forbidden to directly or indirectly use the content of this Website for commercial or professional purposes.

The customer is prohibited from any act of reproduction or use of product models, trademarks, distinctive signs, inventions, techniques or know-how used by YASSARSEL as well as any act tending to the appropriation of these elements, whether they do or not subject to protection by YASSARSEL by a patent, trademark, registered design and model or copyright.

Yassshandmade is a registered trademark owned by YASSARSEL. No license or permission to use this mark in any way is granted to you.

Article 5 : Availability of items

Yassshandmade accessories are offered within the limits of available stocks.

Some items or some references may be temporarily or permanently unavailable.

After placing the order, the replenishment of an item may be abnormally long or impossible, and subject to acceptance by the customer, YASSARSEL undertakes to replace the item ordered with an item whose value is equal to that of the product. of origin. If it is impossible to replace the item, the order will be canceled and its amount fully refunded to the customer.

Article 6 : Garranties

Yassshandmade accessories are subject to rigorous quality controls.

The selection sold online on this website meets the same quality and warranty conditions as all the items offered for sale in stores.

On the site, the following information is given for each item: model name, photo(s), short description, detailed description, composition and price.

The color of the articles, as it appears on the screen, remains as close as possible to reality. However, your computer monitor's color display may be slightly different from the actual color of the item.

Special offers and promotions are valid until the date indicated and within the limits of available stocks.

Article 7 : Liability

The customer is responsible for the proper use of the products purchased. YASSARSEL cannot under any circumstances accept responsibility in the event of an accident involving the Customer or a third party (ingestion, strangulation, suffocation, etc.). YASSARSEL recommends keeping the products out of the reach of the most vulnerable children.

Article 8 : Orders

Once the customer has finished his selection, the items he wishes to buy are counted in his basket. The next step is that of identification and payment.

Any order transmitted by Internet is confirmed by our customer relations department by e-mail to the address provided by the customer.

Article 9 : Price

The prices are indicated on our site in Euros, all taxes included, excluding delivery and shipping costs.

The prices of our products may be modified at any time and without notice.

Article 10 : Payment

if Online payment by credit card is available (CIB, Visa, Mastercard), the customer must indicate the number of his card, as well as its expiry date and the three digits of the cryptogram appearing on the back of it, directly in the area provided for this purpose (secure entry by SSL encryption) in the site.

The amount of orders paid by credit card is cashed at the time of purchase on yassshandmade.com after confirmation from the card-issuing bank. In the event that the debit of sums owed by the customer proves impossible (opposition, bank refusal, etc.), the order will not be recorded by YASSARSEL.
The information relating to the customer's bank card and communicated by him on the site constitutes authorization for YASSARSEL to debit his account for the full amount of his order.

In the event of non-payment, incorrect address or other problem on the customer's account, yassshandmade.com reserves the right to suspend the order until the problem is resolved.

Article 11 : Delivery

The items purchased are delivered to the delivery address indicated when ordering.

It is advisable to indicate a (precise) address at which your order can be received during working hours. Once the Order has been confirmed, it will no longer be possible for the Customer to modify the delivery address. Delivery cannot be made to hotels, cafes, restaurants, public places, post office boxes.

The products sold on this Website are neither taken back nor exchanged.

Article 12 : Private information

YASSARSEL treats all information concerning its customers with the strictest confidentiality.

When ordering, only essential information is requested (surname, first name, address, e-mail, telephone number, delivery addresses and billing address) for efficient processing and careful monitoring of the order.
This data entered online is saved on a secure server and is immediately encrypted.

Article 13 : Customer acceptance

By clicking on the "Place order" button, the customer declares to irrevocably and unreservedly accept the order as well as all of these General Terms and Conditions of Sale.

The data recorded by yassshandmade.com</a constitutes proof of all operations and financial transactions carried out by the customer.

Article 14 : Applicable law and competent jurisdiction

The present,General Conditions of Sale must be interpreted in accordance with Tunisian law and all claims relating to the said conditions will be subject to the exclusive jurisdiction of the courts of Tunis.

Article 15 : Legal references :

Law n° 2009-33 of June 23, 2009,modifying and supplementing Law n° 94-36 of February 24, 1994, relating to literary and artistic property.

Law n° 2000-83 of August 9, 2000, relating to electronic exchanges and commerce.

Law n° 2001-36 of April 17, 2001, relating to the protection of trademarks, trade and services.

Article 16 : Contact / customer service :

For any questions or information, the customer can contact Customer Service by email at the following address: contact@yassshandmade.com